EPISODE NOTES
TIMELINE:
Introductions (:12)
Who is Pierce Fire Protection? (:45)
AFSA Trade Show and Inspect Point (1:11)
Who is Zach Pierce? (2:21)
Dad Was a Sprinkler Fitter (3:22)
From a Sprinkler Fitting Company to a Full Service Provider (3:40)
A New Recurring ITM Revenue Model (4:19)
Good Structure for Staying Organized (4:48)
The Inspection Drives Everything Else (5:20)
Inspect Point Transformed Pierce Fire Protection’s Business Model (5:27)
From 2-3 Techs Only Doing Tests to Everything in Fire Protection (6:04)
As Fast as You can Cycle Through the Cycle from Inspection Through Invoicing – the Better Your Revenue Will Be (11:10)
Runs Itself Other Than Doing the Inspections! (7:22)
Easy To Trace and Track Everything (7:35)
What do Techs Think of Inspect Point? (7:55)
Techs Don’t Even Have to Come into the Office! (8:43)
Automation and Other New Features in Inspect Point (9:18)
Proposals & Work Orders Were a Game Changer (9:33)
In 13 Months, Service Sales More Than Doubled (9:43)
Inspect Point Acts like a CRM (11:27)
Has Pierce’s Entire Sales Funnel (11:40)
Customer Portal as a Marketing Tool (12:31)
Can Manage All Your Building’s Fire Related Issues (13:36)
Amerex Partnership & QR Code (15:02)
Wrap It Up (15:45)
Fall Preview (16:17)
Discussed in this Episode: NFPA Research Foundation, NFPA Codes and Standards, Inspection Data Collection, Fire Fighting, Emerging Technology in Fire Protection, Inspection, Testing, and Maintenance, Fire Pump Performance, Analytics, Fair Data Practices