Fire Inspection Technicians Should Never Stop Learning
We all know that having well-trained fire inspection technicians are an invaluable tool for any fire inspection business. Moreover, without their qualifications and know-how, a lot of what our industry tries to achieve goes right out the window. In fact, without continuous training for your team of technicians, you cannot ensure that your customers receive the absolute best in quality and timeliness. And that just won’t do with today’s high customer service expectations.
The great thing about our industry is that we are continuously trying to outdo ourselves. We strive to create better services, higher quality equipment, and faster reaction times to high-risk situations. The NFPA sets inspection guidelines that are routinely checked and updated to make sure that everything is up to code.
To keep up with all the new findings, technology, and services, we need to keep our fire inspection technicians updated as well.
Address Weaknesses in Your Fire Inspection Technicians’ Fieldwork
No one is perfect. That extends to fire inspection technicians as well. Most techs have some weakness related to fieldwork. While they might excel in one aspect of the inspection or customer service, there is another they may not be quite as confident in.
A training program, such as the ones done by the NFPA, can allow fire inspection technicians the opportunity to strengthen those skills that could use a bit of a polish. Doing this can reduce any weak links within your company, creating an overall stronger team.
A stronger team means stronger service and more satisfied customers.
Improve Performance with Up-To-Date Training
Nothing will make your fire inspection technicians more confident than knowing they have the most up-to-date training in their field. More confident technicians with the skills to back it up are going to keep your customers coming back as well.
Continuous training keeps your technicians on the cutting edge of industry developments. Techs who stay on top of changes in fire industry standards help your company hold its position as a leader in the field of fire inspections.
What are the Benefits of Continuous Training for Fire Inspection Technicians?
Besides gaining a stronger, more confident workforce, your team will potentially gain a new set of skills to hold in their toolbelt. Keeping your technicians updated on the newest industry regulations, practices, and tools, will ensure they are ready to tackle any situation.
This kind of up-to-date training will give your technicians the best tools and knowledge to get the job done correctly. It might also enable them to close more service proposals in the field.
Perhaps most importantly, taking time to train your technicians shows that they are a worthwhile investment in your business. Showing this kind of appreciation for your techs, and the difficult work they do, will only serve to motivate them to do the best job possible.
Where Can You Find the Training for Your Technicians?
So where can your team of fire inspection technicians go to get their training? Luckily, there are a variety of ways your techs can get expert training to suit their schedules.
The NFPA offers online training, customized onsite programs, certification programs, educational conferences, and more!
You can even check out their schedule for classroom training. Classes are offered in over 20 cities all over the country, and most take only a few days to complete.
If you’re looking for something a bit more in-depth with real-life challenges there is also the hands-on classroom training programs that offer you in-person experience with instructors that have all the latest knowledge in fire safety.
Can’t find the time or way to travel? Not to worry either! They offer online classes as well so that you are guaranteed the proper knowledge and training no matter where you’re located.
Don’t miss out on their yearly events that are tailored to specific areas that need and want to be addressed by the fire industry community.
Time to Get that Thinking Cap On!
With so many ways to obtain new and updated knowledge, there is no excuse to not have these useful skills at your technicians’ disposal. So consider some of these training sessions for your team, because the only thing you have to lose is money and happy customers.
Your technicians might not be spring chickens anymore, but who says you can’t teach an old dog new tricks?