Fire Inspection Software Results: 3 Contractors Share What Changed

Most fire protection contractors know their inspection process could be improved. They just don’t know how much it’s costing them until they fix it.

We talked to three companies that replaced their old systems with Inspect Point. They shared the numbers. Here’s what happened.

The problems they all had

Non-integrated processes. That may take the shape of paper forms, inconsistent reports across inspectors, technicians filling out paperwork in the truck or mailing it back to the office days later. Hours of manual data entry before anyone could start productive work.

At Mack Fire Protection, Bill Wells described it this way: “Consistency was our biggest issue. We had varying types of forms that we were utilizing.”

At Getz Fire Equipment, Pam Antwerp, the controller, described the old process: “A lot of time really was lost with the way we did inspections before, which, as you can imagine, was terribly inefficient.” Before Inspect Point, “a human being had to sit there and key all that stuff in.”

Different companies. Same bottleneck: getting data from the field into a usable format without losing half a day.

What actually changed

The gains came from connecting the inspection to everything that comes after it: the report, the submission, the proposal, the work order, and the invoice.

Mack Fire Protection: 600 inspections a month, follow-up in under 24 hours

Mack Fire runs about 600 inspections per month. Before Inspect Point, reports didn’t match across inspectors. Follow-up was slow.

After switching, Dino Rocco, Service Operations Manager at Mack Fire, saw a direct efficiency gain: “Without Inspect Point, our efficiency would be 30%. With Inspect Point, our efficiency is closer to 90%.”

That 60-point jump comes from one connected workflow. Dino described it this way: “We’re able to quote the deficiency right off the report. We’re able to create the work order right off the report… dispatch the work order to the technicians to do the service-related work off of that one report.”

Turnaround on reports and proposals dropped to under 24 hours. Proposal acceptance went above 50%, roughly double the industry average.

Getz Fire Equipment: 20% to over 70% proposal acceptance

Derrick Martin at Getz tracked something specific: deficiency proposal acceptance. Before Inspect Point, it sat around 20%. Four years later, it’s over 70%.

“In the last 4 years we’ve been on Inspect Point, our deficiency proposal acceptance has went from 20% to over 70%.”

The speed makes the difference. Rob Stecken, a 20-year veteran at Getz, went from spending 20 minutes per deficiency write-up to about 3 minutes. When proposals go out the same day with photos and deficiency details attached, customers say yes more often, resulting in their buildings being safer.

His favorite part of the mobile app: “Being able to update the reports from the field right there. When the information is fresh, I can sit there in my van, close it right out. That way, I’m not ready to get behind my paperwork.”

Jason Getz, President of Getz Fire Equipment, sees it as more than an inspection tool: “It’s more than just inspection software. It’s an extension of my business.”

HJ Pertzborn: admin hours gone, bids in seconds

Wendy Griepentrog, Service and Inspections Manager at HJ Pertzborn, didn’t hold back: “Inspect Point has been, can I say it’s a godsend?”

That reaction makes more sense when you see the numbers. HJ Pertzborn eliminated 4 to 5 hours of daily admin work. Proposal acceptance increased 40%. Wendy can now bid a 5-year inspection in two seconds. And her team has fewer compliance errors because of customized inspection questions that match the specific system being inspected.

Fewer errors means fewer callbacks, which means more time on billable work.

The pattern across all three

These are large fire protection businesses doing hundreds of inspections per month. The gains came from removing manual steps between the inspection and revenue.

Your inspections could look like this

If your team is still printing forms, re-entering data, and waiting days for reports to come back from the field, you already know the cost. You just haven’t measured it yet.

Book a 20-minute demo and we’ll walk through it with your actual inspection types and team size.

Frequently Asked Questions