No matter the challenges your business faces, the first step is always identification. Next, you have to dive deep into your data to determine the root cause and implement a solution.
Business & Operations
Inspect Point Makes Inc. 5000 Debut, Fueling Fire Protection Industry Growth
Inspect Point ranks 1,606 on the list spanning industries and services
Why Go Platinum? Managing the Lifecycle of Deficiencies in Fire Protection
A better workflow helps keep your customers happy and sets the stage for positive reviews and an improved online reputation.
How to Deal with Negative Reviews for Your Fire Protection Business
A negative review about poor service or products has the potential to damage your reputation and deter future customers.
Minimizing Interruptions During Fire Inspections: Everyone Wins
Minimizing interruptions during fire inspections doesn’t have to be difficult. Commitment to customer service and a tool that fits into and enhances your workflow makes all the difference.
The Paperless Path: Improving Customer Communication in Fire Protection with the Customer Portal
Not only is improved customer communication good for your staff and your customers, but it also supports your business goals.
Why, Where, & How to Get Customer Reviews for Fire Protection Businesses
Word-of-mouth has been and will continue to be valuable in expanding your business, but in an increasingly digital world, online reviews are more important than ever.
Fire Technician Efficiency: Tips to Streamline Inspections & Service Visits
You can support your fire technicians and help them improve efficiency with simple steps that set them–and ultimately, your customers–up for success.
Supercharge Your Summer Fire Inspections: How Can You Beat the Heat?
Technicians and back-office staff alike are juggling lots of moving parts during the busy summer months. Increased fire inspection and service visit volume, tight schedules and time off, and challenges that come with warmer weather mean your staff can use some additional support.
Fire Safety Inspections in Healthcare Facilities: Streamlining the Process & Ensuring Compliance
There’s a lot to consider when it comes to healthcare facility inspections. Be prepared to support your customers and provide exactly what they (and their AHJs) need.
How Inspect Point Improves Customer Satisfaction by Increasing Compliance & Fulfilling Jurisdictional Requirements
You and your techs have seen it before. A tech starts their day on a sprinkler system in one AHJ, and then a backflow inspection in another bordering area (with additional steps needed for the building’s insurance provider). Each job may require a different NFPA code,...
How to Improve Fire Protection Workflow Efficiencies
A Burning Need for Fire Protection Workflow Improvements In an industry where fire and life safety co-exist in a delicate balance, fire protection is not just a responsibility; it’s a critical lifeline for people and property protection. Yet, inefficient fire...