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Service

Streamline Your Service Operations With Integrated Workflows
Inspect Point is more than just inspections. Document, quote, and repair deficiencies, perform emergency service work, or integrate functionality via pre-built integrations or our open API.
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Is Connecting Inspection and Service Teams a Headache for Your Business?

Are you experiencing difficulties managing your service workflow? Keeping your service operations on track can be challenging, from missed deadlines to unresolved deficiencies. Inspect Point simplifies the process with a fully integrated workflow that connects your team within our platform or via integrations. Ensure the right information reaches the right people at the right time so issues get resolved quickly and efficiently. With faster resolutions and fewer delays, you’ll protect more revenue—and uncover new opportunities to grow it.

Work Orders Built To Support All Areas of Your Business

See how Inspect Point can improve your operations regardless of your role within the business.

Optimize Performance and Drive Revenue

Ensure your business is optimized for driving revenue by running service through Inspect Point or connecting to a platform in your existing tech stack. We adapt to your workflow so you can operate more efficiently and maximize every opportunity to generate revenue. Make smarter business decisions with access to real-time service performance, open work, and trends without switching between tools or chasing your team for updates.

Keep your Technicians on Track and Your Backlog in Check

From dispatching and job tracking to managing outstanding work, Inspect Point helps you stay ahead of daily service tasks by connecting the entire ITM workflow. You’ll reduce missed appointments, close more open jobs, and eliminate paper trails – whether you run service here or pair us with your preferred field service platform.

Purpose-built Inspections and Seamless Service Integrations

If your enterprise runs service through a specialized platform, Inspect Point fits right in, bringing best-in-class inspection and deficiency management into your broader ITM workflow. Our flexible integrations and open API ensure your inspection data flows directly into the tools your service team already uses, so you can close out more deficiencies, drive compliance, and eliminate operational silos without overhauling your tech stack.

Tailored Features To Manage Your Service Workflow

See how Inspect Point can improve your service operations and provide your team with all the tools they need to be successful in the field and the office.

Streamline your service workflow

Inspect Point’s built-in service workflow and integrations seamlessly connect inspection and service operations—no more juggling multiple tools. With over 18 million deficiencies identified, our platform helps teams document, track, and resolve issues efficiently, while technicians use the intuitive mobile app to record and act on deficiencies in real time. Deficiency data flows direction from the field to the office, giving teams the information they need for fast, effective resolution. With complete visibility into open items and work order statuses, teams can boost revenue and streamline operations.

Robust scheduling & dispatch tools

Get a high-level view into your team’s capacity or drill down into an individual technician’s schedule to maximize utilization. Inspect Point’s dynamic schedule and dispatch tools are flexible based on your specific workflow and allow for on-the-fly updates so you can optimize scheduling regardless of what the day brings.

Intuitive time & materials tracking

Inspect Point’s service features were designed for the fire protection industry. Our intuitive, easy-to-use time-tracking solution allows technicians to clock in and out and track billable and non-billable time. In addition, our price book helps you quickly build out proposals and invoices monitor and document materials needed and used, and more. 

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Integration With Your Existing Service Platform

Already using a platform to manage your service department? No problem. Inspect Point was built to work alongside your existing systems, not replace them. Our pre-built integrations and open API allow you to sync inspection and deficiency data directly into your preferred service, dispatch, or ERP software—eliminating manual data entry and reducing the risk of missed or delayed work. Whether you’re managing service through a purpose-built tool or a custom enterprise system, Inspect Point ensures your inspection data flows where it’s needed, helping you close more work and protect more revenue without disrupting your current workflow.

Connecting Service Into ITM

Link your service workflow with key business areas and other external platforms to ensure a fully connected experience.

Ready to Transform Your Service Workflow?

Discover how Inspect Point can streamline your service operations, improve efficiency, and boost revenue across all departments.

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Raquel Gomez, Owner and NICET Level 3

Mar Vet Fire Protection

“Specializing in alarms, this is what I’ve always wanted. It’s what I envisioned. Everything is clean, organized, a smooth flow.”

Answers to Your Service Questions

Learn more about how Inspect Point can improve your operations and allow your business to achieve new heights.

Answers to Your Service Questions

Learn more about how Inspect Point can improve your operations and allow your business to achieve new heights.

  • How can I create a service job in the Inspect Point platform?

    Our service solution was specifically designed to meet the needs of fire protection companies. After completing an inspection and identifying deficiencies, you can create a proposal to repair issues. Then, you can convert the proposal to a work order or create a work order directly. You can also allow technicians to create and complete service jobs in the field directly from an inspection

    Once dispatched, service jobs appear on technicians’ mobile devices with all relevant customer, building, and job details, alongside tools to log time and materials, streamline documentation, and deliver exceptional service.

  • Can I create and dispatch emergency work in Inspect Point?

    Yes! On the back end, you can create emergency service jobs, view technician availability and locations, and then assign and dispatch the job to the technician. It will then appear on the technicians’ mobile devices.

  • What service features are available for technicians’ mobile devices?

    Inspect Point offers a full suite of service features to run the field side of your business. This includes a calendar, scheduler, dispatch tools, technician team/crew management, deficiency quoting and management, time tracking, materials/price book, estimates and invoices, and more.

Book a personalized demo to learn more

See why 16,000+ users trust Inspect Point

Schedule Your Demo

After completing the form, one of our team members will contact you to schedule your demo.

Discovery Call

One of our product experts will connect with you to answer questions and learn more about your business.

See It In Action

Once we better understand your business and workflows, we’ll share how our tailored solutions can support your unique needs.