Not only is improved customer communication good for your staff and your customers, but it also supports your business goals.
fire safety plan
Why, Where, & How to Get Customer Reviews for Fire Protection Businesses
Word-of-mouth has been and will continue to be valuable in expanding your business, but in an increasingly digital world, online reviews are more important than ever.
The Fire Protection Podcast: Episode #65 – Live from New Orleans with NAFED Presidents
Episode Summary Live at the NAFED conference in New Orleans in May 2024, Drew got a chance to chat with outgoing NAFED president Aaron Dickens and incoming president Allen Quirk about where the organization has been and what to expect in the future. The...
Fire Technician Efficiency: Tips to Streamline Inspections & Service Visits
You can support your fire technicians and help them improve efficiency with simple steps that set them–and ultimately, your customers–up for success.
The Fire Protection Podcast: Episode #64 – Extinguisher Innovations with Amerex: Live from NAFED New Orleans
Episode Summary Live at the NAFED conference in New Orleans in May 2024, Drew stopped by the Amerex booth to chat with Wade Tilley and Brayden Banks about the new Z Series extinguisher and what it means for customers with highly corrosive environments. The new Z...
The Fire Protection Podcast: Episode #63 – NFPA Insights: A Conversation with Shawn Mahoney
Episode Summary Drew sits down with NFPA’s Shawn Mahoney on today’s episode of The Fire Protection Podcast to discuss all things NFPA 25, including the most recent code changes and what to expect as AHJs begin adopting the 2023 edition. Drew and Shawn discuss key...
Next-Level Operational Efficiency & Business Insights with Inspect Point + MS Dynamics 365 Business Central
Inspect Point wants to help your business solve the multi-platform problem. Our intuitive integration with MS Dynamics 365 Business Central eliminates the need for multiple software subscriptions while delivering major efficiency gains and helpful data insights.
Supercharge Your Summer Fire Inspections: How Can You Beat the Heat?
Technicians and back-office staff alike are juggling lots of moving parts during the busy summer months. Increased fire inspection and service visit volume, tight schedules and time off, and challenges that come with warmer weather mean your staff can use some additional support.
The Fire Protection Podcast: Episode #62 – Fire Rover: The Future of Fire Prevention with Ryan Fogelman
Episode Summary Today on the Fire Protection Podcast, Drew is joined by Ryan Fogelman from Fire Rover, an innovative company bringing AI, virtual firefighting, and fire prevention technology to waste and recycling facilities around the world. Ryan shares about the...
Fire Safety Inspections in Healthcare Facilities: Streamlining the Process & Ensuring Compliance
There’s a lot to consider when it comes to healthcare facility inspections. Be prepared to support your customers and provide exactly what they (and their AHJs) need.
Inspect Point Product Update: Bulk Inspect Updates, Custom Inspection Statuses & New Calendar View
If you’ve used ‘Bulk Inspect‘ for alarm inspections, you know how much it speeds up your workflow. Now, it’s available for extinguishers and e-lights! You can answer inspection questions, add notes, and even add materials and services to multiple extinguisher or...
How Inspect Point Improves Customer Satisfaction by Increasing Compliance & Fulfilling Jurisdictional Requirements
You and your techs have seen it before. A tech starts their day on a sprinkler system in one AHJ, and then a backflow inspection in another bordering area (with additional steps needed for the building’s insurance provider). Each job may require a different NFPA code,...