Everything is configured to your business’s workflows and needs, so you can always operate in the way that works best for you and your people.
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Why Go Platinum? Managing the Lifecycle of Deficiencies in Fire Protection
A better workflow helps keep your customers happy and sets the stage for positive reviews and an improved online reputation.
The Fire Protection Podcast: Episode #67 – Looking Back & Looking Ahead: Shawn Mahoney Talks Impact of Changes to NFPA 72 on the Fire Alarm Code
Episode Summary In today’s episode of The Fire Protection Podcast, Drew sits down with Shawn Mahoney once again, this time, to walk through key changes to NFPA 72 and the impact on fire alarm codes. Some of the biggest changes center around remote inspections,...
How to Deal with Negative Reviews for Your Fire Protection Business
A negative review about poor service or products has the potential to damage your reputation and deter future customers.
The Fire Protection Podcast: Episode #66 – What’s New in Fleet Management Technology with Matt Curtis
Episode Summary In this episode of The Fire Protection Podcast, Drew sits down and talks all things fleet management and technological innovations with Matt Curtis, Director of Partnerships at Azuga. Innovations in fleet management that track vehicle maintenance,...
Minimizing Interruptions During Fire Inspections: Everyone Wins
Minimizing interruptions during fire inspections doesn’t have to be difficult. Commitment to customer service and a tool that fits into and enhances your workflow makes all the difference.
The Paperless Path: Improving Customer Communication in Fire Protection with the Customer Portal
Not only is improved customer communication good for your staff and your customers, but it also supports your business goals.
Why, Where, & How to Get Customer Reviews for Fire Protection Businesses
Word-of-mouth has been and will continue to be valuable in expanding your business, but in an increasingly digital world, online reviews are more important than ever.
The Fire Protection Podcast: Episode #65 – Live from New Orleans with NAFED Presidents
Episode Summary Live at the NAFED conference in New Orleans in May 2024, Drew got a chance to chat with outgoing NAFED president Aaron Dickens and incoming president Allen Quirk about where the organization has been and what to expect in the future. The...
Fire Technician Efficiency: Tips to Streamline Inspections & Service Visits
You can support your fire technicians and help them improve efficiency with simple steps that set them–and ultimately, your customers–up for success.
The Fire Protection Podcast: Episode #64 – Extinguisher Innovations with Amerex: Live from NAFED New Orleans
Episode Summary Live at the NAFED conference in New Orleans in May 2024, Drew stopped by the Amerex booth to chat with Wade Tilley and Brayden Banks about the new Z Series extinguisher and what it means for customers with highly corrosive environments. The new Z...
The Fire Protection Podcast: Episode #63 – NFPA Insights: A Conversation with Shawn Mahoney
Episode Summary Drew sits down with NFPA’s Shawn Mahoney on today’s episode of The Fire Protection Podcast to discuss all things NFPA 25, including the most recent code changes and what to expect as AHJs begin adopting the 2023 edition. Drew and Shawn discuss key...