How Getz Fire Equipment Skyrocketed Growth by 2.5X with Inspect Point
See how this family-owned fire protection business reclaimed 30+ hours a week, sped up invoicing by 7X, and dramatically increased deficiency resolution – all with Inspect Point.
The Inspect Point Solution
Getz Fire Equipment knew they needed a change – not just another tool, but a comprehensive platform that would solve their core challenges and drive real results. They found that solution in Inspect Point.
Inspect Point became the central nervous system Getz needed. The all-in-one platform eliminated data silos, creating a single, unified source for all crucial business information. Now, Getz has a clear, complete view of their operations, empowering informed decisions, streamlined workflows, and improved communication.
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Centralized Platform: One Source of Truth
Inspect Point digitized and streamlined the entire inspection process. Technicians now use mobile devices to complete inspections in the field, generating instant electronic reports. This paperless workflow slashed reporting time, freed up staff, accelerated cash flow, and reduced administrative overhead.
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Digital Workflow: Say Goodbye to Paper
Automated Data Capture: Accuracy You Can Trust
Inspect Point virtually eliminated manual data entry and the errors it breeds. Seamless CRM integration and digital data capture ensure data accuracy from the field to invoicing. This resulted in fewer errors, improved data integrity, and enhanced confidence in their business data.
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Inspect Point's customer portal provides 24/7 online access to inspection reports. Customers can easily review findings, understand deficiencies, and approve repairs. This enhanced transparency, streamlined communication, and boosted customer satisfaction and loyalty.
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Customer Portal: Empowering Your Clients
The Paperwork Problem
For over 67 years, Getz Fire Equipment has built a reputation for exceptional service and customer dedication. But as they grew, they realized that outdated, paper-based processes were holding them back. Sound familiar?
Imagine the frustration of critical information scattered across multiple platforms. Getz Fire Equipment struggled with data silos, using up to four different systems for inspections, customer data, and invoicing. This digital fragmentation made it impossible to get a clear picture of their business, leading to confusion, duplicated effort, and missed opportunities. They were operating in the dark, hindering informed decisions and scalable growth.
Data Silos & Disconnected Systems
Stacks of paper inspection reports were the daily reality. Technicians spent valuable time handwriting reports, physically delivering them, or even mailing them from afar. Office staff then faced the tedious task of manual data entry, delaying reporting for days and creating a bottleneck for invoicing. This slowed cash flow and wasted administrative time on repetitive tasks.
Paper-Based Processes & Slow Reporting
Manual Data Entry & Inaccuracies
Paper reports and manual data entry are prone to errors. Misread handwriting, typos, and transposed numbers led to inaccurate reports, billing disputes, and eroded customer confidence. Imagine the wasted time correcting errors and the potential damage to customer relationships due to preventable mistakes.
In today's digital age, customers expect instant access to information. Getz Fire Equipment struggled to provide this, mailing or emailing static reports. Customers lacked a self-service portal, making it difficult to review findings, understand deficiencies, and approve repairs quickly. This created frustration, slowed down deficiency follow-up, and impacted customer satisfaction.
Limited Customer Access to Reports
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Is your business feeling similar growing pains?